Legal Notice

The following information about paid plans of Social Feed by grip space is provided under Japan’s Act on Specified Commercial Transactions.

Seller

ibis studio K.K.

Person in charge

Hiroyuki Yoshimoto

Address

3-2-22-205 Minamisenba, Chuo-ku, Osaka 542-0081, Japan

Phone number

We will disclose it without delay upon request. Please contact us by email.

Email

info@grip-space.co.jp

Service

Social Feed by grip space

Prices

Light plan: $8 / month or $80 / year

Standard plan: $24 / month or $240 / year

Free plan: free of charge

Prices are in US dollars and exclude tax. Applicable taxes are added at checkout according to your location.

Other charges

Applicable taxes. Internet connection fees are borne by the customer.

Payment method

Credit card (Stripe)

Payment timing

The first fee is paid when you sign up for a paid plan. After that, monthly plans are charged every month and yearly plans every year, on the same day as the sign-up date.

Term and automatic renewal

Monthly plans renew automatically every month, and yearly plans every year. There is no minimum term.

When the service is available

Immediately after payment is confirmed.

Plan changes

Changes to a higher plan, and changes from monthly to yearly billing, take effect immediately after the change is completed. You pay the difference for the remaining days of the current billing period at the time of the change (when changing from monthly to yearly, a new billing period starts on the day of the change).

Changes to a lower plan, and changes from yearly to monthly billing, take effect at the end of the current billing period.

Cancellation

You can cancel at any time from “Plan” in the dashboard. After cancelling, you can keep using the paid plan until the end of the paid period, after which your account switches to the Free plan.

Returns and refunds

Due to the nature of the service, fees already paid are not refunded. No prorated refund is given for cancellation in the middle of a period.

However, if we end the service for our own reasons, we will refund the amount corresponding to the unused period.

System requirements

Dashboard: the latest version of Google Chrome, Safari, Microsoft Edge or Firefox

An Instagram professional account (Business or Creator) is required to connect with Instagram.

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